Factory Authorized Dealers

Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need–from tailoring your ideal comfort system to installation, service and beyond.

When selecting your dealer, look for the Carrier Factory Authorized Dealer seal of approval–it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.

Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny–not only for their technical expertise, but also for their business practices and customer service quality—earn the Carrier Factory Authorized Dealers distinction.

All Carrier Factory Authorized Dealers have as part of their team of service technicians at least one individual who has earned a NATE certification. North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration industry and is the only test supported by the entire industry.

President's Award

The President's Award is presented to an elite group of Carrier Factory Authorized Dealers who achieved excellence in product promotions and delivered superior customer satisfaction. Recipients of this award, one of Carrier's highest honors, exemplify the company's model for operational excellence, business effectiveness and delivering the best in cutting edge technology to consumers.

President's Award winners have been successful in demonstrating technical expertise, while also serving as a leader promoting the Carrier brand and raising the standard for high-end equipment sales. Moreover, the dealership is committed to service excellence and provides exceptional customer care. They go above and beyond the call of duty in the industry with a solid, consumer-focused work ethic. This year's recipients achieved their business goals while delivering exceptional customer value, and successfully positioning the Carrier brand in their respective markets.

The President's Award, Carrier's highest honor for its dealers, is designed to encourage self-analysis and reward dealerships who have excelled in customer relations. Its goal is to support business improvements and show gratitude for their customer loyalty. This award presents the opportunity for recipients to serve as role models, share "best practices" and otherwise offer peer mentoring to help cultivate excellence across dealer groups.